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Frequently Asked Questions?
Everything clients usually ask before booking. Something missing? Call (302) 555-0148 — we like questions.
Free walk-through, fixed written quote within two days, then scheduled work. You approve everything before we lift a spade, and you get photo updates after each visit.
Monthly care plans run $29–$99 depending on garden size and visit frequency. One-off projects are fixed-price after a free assessment — see our pricing plans for the details.
No. Most clients arrange gate access and receive photo reports afterwards. For first visits we prefer a short handover so we learn your priorities.
Yes — we work organic-first and flag any product used with clear re-entry times. Mention pets when booking so the crew can plan gates and timing around them.
Yes. Your garden is assigned to a fixed two- or three-person team who learn its quirks season by season. Holiday cover comes from gardeners briefed on your notes.
Every plant we supply carries a 12-month guarantee — send a photo and we replace it free. Hardscape workmanship is covered for two years.
Yes — winter is for structural pruning, clearance, fencing and new planting. Lawns rest, but the rest of the garden still needs its seasonal jobs.
Anytime, with two weeks' notice — no fees, no awkward calls. Paused plans keep your notes and crew assignment for when you return.